about sunblest

Standard Terms and Conditions of Temporary Holiday Accommodation

Note: Variances can be agreed on but only by arrangement with the owner in writing.

A Deposit of 50% non refundable is required to secure the booking. Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.

Balance of the rental amount must be received in full 21 days prior to occupancy. If not the owner has the right to cancel the booking and attempt to re-let it.

Cancellation if caused by the client: monies paid are not refundable unless the house is re-let for the entire period. If a refund is made due to the property being re-let then a $500 cancellation fee will apply.

The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.

To maintain an exceptional standard for our guests we require certain conditions to be complied with. We appreciate most people will respect our property but the occasional abuse requires that we state the following conditions.

Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees may apply for additional guests not agreed with the owners in advance, or if in excess, you may be evicted without notice.

Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.

Damage, Breakages, Theft and Loss are the tenants' responsibility during their stay.

Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10:00am, to allow time to prepare the property for our next guests.

The property is located in a residential area. Disturbance to our neighbours, including excessive noise, is prohibited. Our property is a member of the Holiday Letting Organisation and adopts their stringent noise and neighbours policy. This means no noise or behaviour unacceptable to neighbours 24/7. No noise between 10pm to 8am. (Noise means any sound that can be heard from neighbouring properties that disturbs their peace and quiet.) Tenants must not create any noise on arrivals and departures throughout their stay. (This means no one in the neighbourhood is woken by any means.) A $100 deduction will be taken from the security deposit with each security callout to the HLO security hotline (02 66266 88). After one warning for noise, tenants may be evicted with no refunds.

An AU$1,000 Bond is payable at the same time as the balance amount. The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared etc.

All Manchester (linen, bathroom towels and beach towels) are supplied for your use while staying at Sunblest.

Pets are not allowed unless specific arrangements have been made in writing with the owner.

Loss - the owners take no responsibility for the tenant’s personal property.

Cleanliness - all wet areas should be tidy and cooking areas clean on departure. Any final use dishes should be stacked in to the Dishwasher and a cycle run. The BBQ must be as you find it.

Linen should be left 'as-is' on each bed, and used towelling on the floor in each bathroom.

Variations to these conditions may only be made by prior arrangements with the owner in writing.